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Privacy Policy

This is the privacy policy of MM Consultinghouse Limited. In this document, "we", "our", or "us" refer to MM Consultinghouse Limited.

Our registered office is at London (City) Office, 63-66 Hatton Garden, London, EC1N 8LE. Our registered company number is 12673822.

This privacy statement informs you about how we process information that we record about you, whether provided by you, or by another person or organisation. It applies to information that could identify you as an individual (“personal information”) and information that does not, including that which relates to your business. In the context of the law and this policy, “process” means collect, store, transfer, use or otherwise act on information.

We are committed to the protection of your privacy and confidentiality. We recognise that you are entitled to know that your data will not be used for any unintended purpose, and will not accidentally fall into the hands of a third party.

We have in place procedures and training for data protection, confidentiality and information security. These are regularly reviewed to ensure that they remain effective.

Our policy complies with the Data Protection Act 2018 (Act).

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

We will only use your personal information to deliver the services you have requested from us as detailed in our Letter of Engagement (Contractual Agreement) and to meet our legal responsibilities.

Data we process

We provide a range of services to businesses and personal clients. We aim to process data, whether personal data or not, only to the extent necessary for us to provide our clients with our services and for other agreed purposes.

How do we process information from you?

Business (personal) clients

We collect information about you when you engage us to deliver our services and/or when you use our website, for example, when you contact us about our services.

The personal information we collect from you will vary depending on which services you engage us to deliver. The personal data that we may process may include contact information (name, address, telephone number and email address), your National Insurance number, bank account details, information about your business activities, and financial information such as that relating to your income, expenses, taxation and investments, payroll information and accounting records.

In most cases, your personal data will have been provided to us by you. However, with your consent, or if it is necessary in order to provide you with our services, we may have obtained your personal data from a third party source.

We may require documents from you such as a driving licence, passport or birth certificate in order to comply with our legal obligations, for example under money laundering and anti-terrorism legislation.

Third parties connected to clients and suppliers

We may process your personal data if you have a personal or business connection with any of our clients or suppliers. For example, you may be a family member, business partner, other adviser, supplier or transaction counterparty.

The data we process may include contact information, information about business activities, information about partners, directors, employees, information relating to employment remuneration and payroll, and financial information such as that relating to income, expenses, taxation and investments.

We may be given your personal data by our clients or suppliers, or by third parties acting on the instructions of a client or a supplier.

We ask our clients and suppliers to bring this privacy policy to your attention as soon as they become aware that we process your personal data.

Suppliers

If you supply our business with goods or services, including subcontracted services that we supply to our clients, then we may process your personal information. However, we do so only to the extent necessary to contract with you.

In most cases, your personal data will have been provided to us by you. However, sometimes we use third parties such as credit rating agencies to make decisions regarding our relationship.

The bases on which we process personal information

We may process personal information when a contract has been formed with our business and processing is necessary to carry out our obligations under that contract, or when processing personal data is necessary in order to form a contract.

We are required by legislation and other regulatory requirements to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation. However, to ensure compliance with all such requirements we may retain all data indefinitely from the end of the period concerned.

Only when you have given us explicit permission to do so, do we process your personal information under the basis of consent. For example, you might have agreed that we may pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@mmconsultinghouse.co.uk. However, if you do so, you may not be able to use our website or our services further.

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. For example, we may process your data on this basis for the purposes of:

  • record-keeping for the proper and necessary administration of our business

  • responding to communication from you to which we believe you would expect a response

  • protecting and asserting the legal rights of any party

  • insuring against or obtaining professional advice that is required to manage business risk

  • protecting your interests where we believe we have a duty to do so
     

If you are an existing client or contact we will send you information about other services, events or products that we feel you may benefit from. You have a right to ask us at any time to stop contacting you for this purpose.

Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems.

You are responsible for keeping any passwords to systems that may contain personal data (such as your secure document portal) confidential. We ask you not to share your password with anyone.

Your data will usually be processed in our office in the UK. However, to allow us to operate efficient digital processes we may sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA).

We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Job applications and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

Cookies

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

We use cookies in the following ways:

  • to track how you use our website

  • to record whether you have seen specific messages we display on our website

  • to keep you signed in our site

  • to record your answers to surveys and questionnaires on our site while you complete them

  • to record the conversation thread during a live chat with our support team
     

Access to your personal information

At any time you may review or update personally identifiable information that we hold about you.
 

To obtain a copy of any information that is not provided through our website you may send us a request at info@mmconsultinghouse.co.uk.
 

Removal of your information

If you wish us to remove personally identifiable information, you may contact us at info@mmconsultinghouse.co.uk.
 

This may limit the service we can provide to you.

Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Contact information

All enquiries relating to consent please email info@mmconsultinghouse.co.uk

If you are not happy with our privacy policy

If you are not happy with our privacy policy or if you have any complaint then you should tell us.

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office.

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF        

 

Review of this privacy policy 

By using our site you agree to the Privacy Policy of MM Consultinghouse. We review our privacy policy periodically and reserve the right to modify or remove portions of this policy at any time. This page should be reviewed periodically so that you are updated on any changes. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

Looking to find out more information?

Get in touch with us via our contact form, social media channels or call us on 07808640576

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